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Funeral Consumer Alliance

Consumer Guide to Funeral & Cemetery Practices and Frequently Asked Questions

California Department of Consumer Affairs
Cemetery & Funeral Bureau
400 R Street
Sacramento, CA 95814
(800) 952-5210 TDD (800) 326-2297

The death of a loved one is undoubtedly the most traumatic experience any of us will ever encounter. The California Department of Consumer Affairs has developed the following guidelines to assist you in making the difficult decisions about funeral and cemetery arrangements for yourself or someone close to you. By asking the right questions, comparing prices and services, and making informed decisions, you can make arrangements that are meaningful to your family and control the costs for yourself and your survivors.

The Department licenses, regulates, and investigates complaints against California funeral establishments, funeral directors, crematories, and the nearly 200 private cemeteries in the state.